Frequently Asked Questions (FAQs)
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General |
What is the mission of the Boys & Girls Clubs of Bellevue?Boys & Girls Clubs exist to inspire and enable all youth, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Boys & Girls Clubs of Bellevue is a non-profit organization that provides a safe facility, professional staff, fun environment, and programs to assist youth in developing self-esteem, values, and skills. We serve children ages 3-18 and provide programs in the areas of Academic Success, Good Character & Citizenship, and Healthy Lifestyles |
What are your Screen Time Limits?The Club's Screen time Policy allows for 45 minutes per day of educational and age appropriate screen time. No screen time is allowed during meals and snacks. Youth are only allowed to visit websites listed on our Cyber-Safe Websites page. If movies are planned, they will be G rated or parent permission will be required. An alternate activity will be available for those not watching the movie. |
Are there any food restrictions?We ask families and youth to be allergy aware, however, there are no Club restricted foods. |
What if my child has a special diet or medical needs?Any information pertaining to diet or medical needs must be communicated to the Site Director at your Club location so that we may assist within our capacity. Allergies, medications, and doctor information can be updated online at www.bgcbellevue.org/ParentPortal, under the Submit a Form tab A medication authorization form is required for staff to administer medications during the club time. This form is included in welcome emails sent before a program begins. Ask you Site Director for this information. |
What if my child stuggles with accidents?For safety purposes, Boys & Girls Clubs of Bellevue staff do not support any youth while they are using the bathroom. All youth must be able to use the bathroom independently. We encourage families to provide additional clothing in case of an incident. Families may be called to pick up early following a bathroom accident. |
How can I pay my balance?Payments can be made through our online parent portal at www.bgcbellevue.org/ParentPortal, over the phone at (425) 454-6162, in person at any location or by mail to our Downtown Clubhouse to 209 100th Ave NE, Bellevue 98004. |
Are refunds available?Yes! For more information on how to submit for a withdrawal or refund request, visit our Withdrawal & Refund page. |
What happens if my child loses an item?We are not responsible for lost or damaged items from home. Please help us by labeling everything with your child’s name and leaving valuables at home. Stray clothing and items will be placed in the lost and found area each day. Lost and found items are donated on a regular basis. Please check with your Club for donation dates. |
I have a friend or relative who will be picking up my child for the first time.You will need to add the person to the Authorized Pick-up list by visiting your parent portal. If unable to do so, contact the Site Director of the location the child is registered via email. You can also email us at admin@bgcbellevue.org or call the Downtown Clubhouse at (425) 454-6162. A photo ID is required for pickup. |
How do I transfer or withdrawal from a prorgram?If you would like to transfer from one program to another, first register for the program you would like to confirm and then submit a withdrawal for the one you do not want. Withdrawals can be requested from your Parent Portal. For more information and how to submit a withdrawal, visit our Withdrawal & Refund page. |
I've submitted a withdrawal but changed my mind.Contact the Downtown Clubhouse to see if your request has been processed. If so, you will need to register for the program through your Parent Portal. Email admin@bgcbellevue.org or call (425) 454-6162. |
How do I download a receipt or statement for payments I’ve made? -- CREATE HOW TOYou can access receipts and statments through your Parent Portal. Once you have logged in, at the top of the page select Billing. Under Account Statements, select the blue button Statements. |
How do I contact my child while they are at the Club?We ask youth to put away their devices while at the Club as they will be engaged in many activities throughout the day! However, if you need to contact your child while they are at the Club, either call the location your child is attending or contact the Downtown Clubhouse at (425) 454-6162. |
I'm on the waitlist. When will I be notified space is available?Once space becomes available, you will receive an email from us confirming you are still interested in attending the program. If we do not hear from you, we will move on to the next person. If you accept the open space, submit a withdrawal for the program you no longer wish to attend. To submit a withdrawal, visit our Withdrawal & Refund page. If the program begins within the next 2 weeks, payment in full is due. If no payment is made, you may be withdrawan from the progrm. A current annual membership is required to enroll on the waitlist for a program. No payment is due at time of registration if you are placed on the waitlist for a program. |
How can I help the Boys & Girls Clubs of Bellevue?You can get involved in several ways - through financial donations, donating supplies, or volunteering your time. Visit our Get Involved page to learn more about how your can support our Clubs. |
How are staffed trained?Our programs employ youth professionals who take seriously the work they do with children. Prior to being hired, each staff must undergo a criminal background check, reference check and in-depth interview. Our professionals receive Boys & Girls Clubs of Bellevue and Boys & Girls Clubs of America program training. Trainings include, but are not limited to, child safety and harassment training and Trauma Informed Care trainings are required of all staff (including seasonal summer staff). To create a space in which youth can thrive, Youth Development staff and directors directly working with children are trained in the Weikart Center for Youth Program Quality’s approach. Current CPR/First Aid, Bloodborne Pathogens and Food Handler’s card certifications are mandated. |
What kinds of discounts are available?Sibling discounts are available to those with multiple children enrolled in the Project Learn Before and Afterschool Programs. Tuition for the first child is regular price and a $30 monthly discount is applied to any additional children enrolled. Sibling discounts do not apply to Summer programs. Military Financial Assitance Apple Health insurance for memberships McKinney Vento Bellevue School District Employee KCHA
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When are payments due?Project Learn School Year Programs: 5th of each month Summer Camp: 2 weeks before the start of each session Seasonal Athletic Programs: Due at time of registration Financial assistance and payment plans are available. |
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How does the check in and out process work?Children will be released only to authorized individuals that are indicated in the child’s registration. A person picking up a child may be required to show ID every time. Children will not be released to individuals without identification for the first time pick-up. Authorized pick-ups can be updated in your Parent Portal. If unable to do so, contact the Site Director of the location the child is registered via email. You can also email us at admin@bgcbellevue.org or call the Downtown Clubhouse at (425) 454-6162 Licensed Sites: State licensing laws require that the parent/guardian, or a person authorized in writing by the parent/guardian to take the child to or from the facility, must sign the child in on arrival and out when leaving the facility. |
What are the hours?Before school program: 6:30 am - school start. Afterschool program: school release - 6:00 pm. Some Clubs are open on days when schools are closed, while others may close for holidays or staff training. For the most up-to-date information, visit our School Out Day and Upcoming Club Closures pages. |
If my child missed school, can they go to the Club?In support of the School District's attendance initiative, youth who do not attend school are not eligbile to attend the Club that day. Please notify the director at your site if your child will be absent. Please note, before & afterschool program school year fees are based on a 10-month program cycle (September-June). Therefore, we do not pro-rate if you decide not to attend the program, and shorter months or school breaks (winter break, mid-winter break, spring break). |
What is the staff to youth ratio?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Can I request my child be in a group with one of their friends?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
What is the cost of the Project Learn?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Will my child be in a group with similar aged children?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Can I request my child be in a group with one of their friends?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Are you open when schools are closed?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
I'm going to be late picking up my child.Prompt pick up is an important acknowledgement of our staffs’ time. While we understand that situations can happen when you are running late, please understand that we have a responsibility to our staff to have them leave the Club promptly after their shift. If you are running late, please call the site to inform staff. If a child has not been picked up by closing, the parent is responsible for paying additional fees. A $1/minute/child fee will incur for each minute you are late to pick up your child – “official time” is that which is onsite and is due at time of pickup. Staff will fill out the time the child is picked up. |
School is closed due to weather or power outage. Are Clubs open?In the event of inclement weather, the Boys & Girls Clubs of Bellevue will follow the schedule of the Bellevue School District. If Bellevue School District closes due to severe weather, all club programs for that day will be canceled. If BSD is delayed (1 or 2 hours) or closed, before school programs will be canceled. In the event of a power outage, affected locations will be closed. For the most up to date information regarding Bellevue School District closures, please visit the district website at www.bsd405.org or the BSD closure webpage. All efforts will be made to close the Club prior to children arriving. If children are in the building, parents are expected to make efforts to pick up their child/children as soon as possible. |
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Financial Support |
Do I need to apply for each child in the family?No, we accept one application for one Household and you can add siblings in that form, if needed. |
Is 100% Financial Assistance available?No, we don't provide 100% financial support We offer financial assistance covering 20% to 90% of program fees, based on eligibility. |
What are important dates I need to remember?Financial Assistance Expiration: Mid-June Financial Assistance Renewal Period Begins: April 1 |
What is Financial Assistance Coverage Period?Financial Assistance Coverage Period is Summer Programs though end of School Year Programs. |
What are Costs that are not covered by Financial Assistance?Annual membership fee (coverage available with Apple Health Insurance card), Late pickup fees, Field trip costs and Materials fees are not covered by Financial Assistance, if approved. |
Do I need to pay full program fee, while my application is under reveiw?No, do not pay full program fees. Select "Charge to Household". If a program begins within 2 weeks, you are responsible to pay 10% of the program cost. This is the minimum financial responsibility for families. |
What are Eligibility Requirements?You must create an account in our Parent Portal |
Is my personal information safe to share while applying for Financial Support?All information provided for the Financial Assistance Application process is kept strictly confidential. |
How long is the processing time?All completed applications are processed in the order they are received and are sent to Financial Support Committee within a week. It may take two weeks time during renewal period. |
How will I get to know about if I got approved or not for Financial Assistance.Once approved, you will receive the official Letter with Approval or Denial which is sent via email. Your account will be adjusted automatically as per the approved percentage of discount, before the Award Letter will be sent. |
What if my discount is not applied to the fee?If you have received official Award Letter and still your account is not reflecting discount, please email us at financialsupport@bgcbellevue.org or call (425) 454-6162. |
What if I don't qualify for Financial Assistance at this Time?If you are DNQ with our Financial Assistance, you can contact one of our community Partner BrightSpark Early Learning Services. |
What if my child is enrolled in Mckinney-Vento Education Program with BSD?You will need not to apply for our internal Financial Assistance. Just provide us with McKinney-Vento Education Program Notification for the 2025/2026 school year. All programs are free of cost under this Award. |
Does submitting a Financial Assistance register my child or reserve a spot in the program?Submitting a financial assistance application does not register your child or reserve a spot in the program. Membership/Registration is required to attend any program. |
Do I need to apply for Financial Assistance if my child is attending any of BGCB Licensed Location (Ardmore/Newport Heights)?For licensed locations (Ardmore Elementary & Newport Heights Elementary), families must apply for WCCC before applying for Boys & Girls Clubs of Bellevue financial assistance. How to apply with WCCC. You will only need to apply if your child will be attending any other program on a different location. |
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Summer Camp |
What can I expect on the first day of camp? Is there any paperwork to bring or sign?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
What should my child bring to camp?Labeled water bottle & a lunch that does not require refrigeration or microwaving. If you decide to provide sunscreen, please be sure to label it with your child's name. There will be days that members will be encouraged to bring specific items if participating in certain camp themed days throughout the summer that you will be notified of ahead of time via email. TRAVEL CAMP - xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
How does the check in and out process work?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
What if my child needs to come late or leave early & then return back to camp?You can drop off and pickup anytime during your registered camp hours. TRAVEL CAMP - Youth must arrive before the van leaves. If you miss the xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx |
What if we are late and arrive after the field trip has left?xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Is my child required to participate in spirit days & dress up themes?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
What is the cost of camp?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Will my child be in a group with similar aged children?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Can I request my child be in a group with one of their friends?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Are there extended summer camp hours?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
What is the policy surrouding sunscreen?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
If I'm only attending a couple day of the week, is the fee prorated?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
When are payments due?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Are payment plans available?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
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Athletics |
Can I request a coach or friend for team?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
How can I be a coach for a team?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
How are coaches determined?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
How are coaches determined?xxxxxxxxxxxxxxxxxxxxxxxxxxxx |

